| This evaluation manual is intended for Supported Employment Agencies that are interested in evaluating their work. It is the product of a two-year long international project, which had as its main aim to define relevant quality criteria in SE from the point of view of the different stakeholders in the Supported Employment process. The manual provides instruments for quality monitoring and quality development. The variety of evaluation methord and comments on how to use thes methords efficiently are presented here not only to enable an ongoing evaluation of SE agencies but also to involve the main stakeholder groups with their respective views on high-quality service in this process. For further information on the QUIP project see www.quip.at. |